Privacy Policy

1. Who We Are

RUZIZ MY Technology (Company No. 202603023400 (KT0606896-W)) operates the ruziz family of products and websites. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. Data We Collect

We may collect the following types of personal data:

• Account information: name, email address, phone number, and organisation when you register for a product.
• Usage data: pages visited, features used, device type, browser, and IP address.
• Communications: messages you send us via contact forms or email.
• Cookies: session tokens and analytics identifiers to improve your experience.

3. How We Use Your Data

We use your personal data to:

• Provide, maintain, and improve our products and services.
• Respond to your inquiries and support requests.
• Send service-related notifications (not marketing without consent).
• Analyse usage patterns to improve user experience.
• Comply with legal obligations under Malaysian law.

4. Legal Basis for Processing

We process your personal data on the basis of your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests in operating and improving our services, as permitted under the PDPA 2010.

5. Data Sharing

We do not sell your personal data. We may share it with:

• Service providers: hosting, analytics, and communication tools that help us run our products — bound by confidentiality obligations.
• Legal authorities: where required by Malaysian law or valid legal process.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After that, we delete or anonymise it unless a longer retention period is required by law.

7. Your Rights

Under the PDPA 2010 and applicable laws, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data where applicable.
• Withdraw consent at any time (without affecting prior lawful processing).

To exercise any of these rights, email us at admin@ruziz.my.

8. Cookies

Our websites use cookies for session management and analytics. You may disable cookies in your browser settings, but some features may not function correctly as a result.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our websites or by email where we hold your contact details.

11. Contact Us

For privacy-related inquiries, contact RUZIZ MY Technology at admin@ruziz.my.